Terms & Conditions

Welcome to Grey Matter Books. By using our website and services, you agree to the following terms:

1. Buying Books

All prices are inclusive of applicable taxes unless stated otherwise.

Orders once placed cannot be cancelled after dispatch.

Damaged or incorrect deliveries must be reported within 48 hours of receipt for a refund or replacement.

2. Renting Books

Books are rented for a fixed duration (typically 7, 14, or 30 days depending on the title).

A refundable security deposit may apply, which will be returned once the book is received in good condition.

Late returns are charged ₹10 per day unless otherwise communicated.

Books must be returned in the same condition; damaged or missing books may lead to forfeiture of deposit or additional charge.

3. Requesting Books

Users can request specific books not listed on our website via the "Request a Book" feature.

We’ll make every effort to procure the book within a reasonable time.

Requested books are subject to availability and price confirmation before order placement.

4. Returns & Refunds

For purchases, returns are accepted only if the item is damaged or incorrect.

For rentals, refunds (including deposit) are processed within 7 working days after return verification.

5. General Terms

All content on this site is property of Grey Matter Books and cannot be reused without permission.

We reserve the right to update or change these terms at any time.

For any questions or concerns write to us at info@greymatterbooks.store